← Back to Careers
Full-time
🔖 Job Code: OMY-JOB-029
Customer Support Executive
📍 India
💼 Full-time
💰 As per company policy
Login to Apply →
Job Description
We are looking for a Customer Support Executive to assist customers with product, service and order-related enquiries. The candidate will provide accurate information, record complaints and coordinate with relevant departments to resolve customer concerns.
Key Responsibilities
1. Respond to enquiries through phone, email or chat.
2. Understand customer issues and provide guidance.
3. Record complaints and service requests.
4. Coordinate with internal teams for resolution.
5. Follow up on pending customer cases.
6. Maintain customer interaction records.
7. Follow service quality and communication guidelines.
Requirements
1. Graduate or equivalent qualification preferred.
2. Good verbal and written communication skills.
3. Patient and customer-focused approach.
4. Basic computer and email skills.
5. Ability to explain information clearly.
6. Customer service experience is beneficial.